We currently have 4 MD3s that are 8 years old. When trying to upload an IQAN project file using a USB to CAN adapter they give no response, only error messages are transmitted to the CAN bus. I know my setup is wired correctly and there are no problems with it because I'm able to upload a project file to a different MD3 that our distributor put new firmware on a few years back.
Is this a firmware problem? if so, How is new firmware downloaded into an MD3?
Customer support service by UserEcho