+2

App update for Sync disconnecting

C. Harp 2 years ago in IQANsync • updated by Ulrik Zakariasson (Software development) 2 years ago 3

I would like see an update to the sync app that fixes the issue of disconnecting from the G11 device when you switch to a different screen on your phone or tablet. This has become a big issue for us. 

Not a bug

IQANsync will disconnect from whatever you are connected to when you go back to its main menu screen. This is because there are no Connect/Disconnect buttons as in IQANrun for tablets.

I understand that this is not a bug. I would like consideration to add a connect/disconnect button in future updates to the Sync app. This would allow the app to stay connected while using other apps and features of the phone or tablet. 

+1

Keeping the current operation running when IQANsync is in the background is something we have considered, but it is not decided if or when we implement it.