TOC2 Error Code

I have a TOC2 flashing an error code that is not shown in the instruction book that I can find.

The left LED is steady green and the right LED flashes red, on/off every half second.

I am trying to get the application file from the TOC2, but when I try the two scenarios happen:

1. If I have the property "Low speed" checked, I get a "No response from IQAN system" message.

2. If I de-check the "Low speed" property, I get a "Invalid application. Please send a valid application to the IQAN system and try again" message.

I am guessing the flash code and messages are related.

What would cause the flash code?   Thanks!

The goal here is to get the application file from the TOC2 to help out with programming.

It does have a standard TOC2 part number, but we don't know if the application file has been changed.