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Bugs
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No Application Loaded
I have been having issues today after being able to upload programs perfectly all day. Now, all of a sudden I get this no application error. I cannot upload a program no matter what I try in IQANrun7. I tried uploading in safe mode but had no luck. When I try to upload the window pops up and disappears.
Customer support service by UserEcho
We are having the same issue. We have a machine which is flashing the Y1:2 code for no application available. This machine has operated with no changes to the software- it definitely has software installed.
I would recommend checking the address resistor, as we have had this error before when we have found a bad connection/ break on the address resistor.
Unfortunately this didn't work for us on this current fault, so we are after advice on other potential causes.
Thanks for the comment Chris!. If you remove the address resistor (even just one end) or short the connection the controller should start in safe mode which I was not seeing.I will try replacing that resistor maybe an intermittent connection of the resistor during startup can cause the issue. I will let you know if I have any luck on that. Appreciate the help
I'm also sending the controller back to my distributor so they can review it.
I am having this issue on another unit. Still no idea how I can get a program uploaded. Replaced the address resistor, replaced the wiring. Now I am looking at firmware and software.
Apologies for hijacking your thread, but we have also now encountered this on two machines. We ended up going out to them (they were in another country) and sending the application to them over CAN and they started working again. This means in our case at least, that something happened to cause the application to be deleted from the controller. Our situation is rectified for now, but we are anxious to get answers as to what could cause this.
I hope you find a fix.
All good. Sounds like a headache. Im going to try uploading using different versions of iqan run (waiting for IT to approve) then will try to upload over can. Ive never uploaded a program over CAN before.
I was using IQANrun 7.04.9.7413
Another thing I noticed is that It was not uploading the latest firmware version to the MC43
I found When I use IQAN run 6 it works fine. I think I was right about this being a bug in IQAN run 7.04. Not sure which version this started with. I couldnt even upload with CAN or bluetooth on IQANrun 7
I think even a reinstall would likely solve the issue. Hope this helps you Chris. We are in the trenches together while support ignores us haha.
So just another quick update, I uninstalled IQAN 7 and installed the latest version and no longer have an issue. Ive had so many weird issues with IQAN 7. I should have stayed using 6...