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File is too old or corrupt
Hello,
I have a file that I made in 7.5 (not from from scratch but it has been updated to 7.5) and my customer keeps getting this error when trying to upload. Only timeout warnings in the software. Anyone else have any experience with this? Seems to only happen on one Md4
Customer support service by UserEcho
I tried to upload a brand new blank file but that was corrupt too. Ended up finally getting up loaded through remote assistance. Guess you guys fixed that feature because that was the first time it ever actually worked for me.
I just had a service technician call with the same error message while using IQANrun 7. We updated IQANrun first, but that did not resolve the issue. I then resent the same project file from IQANdesign 7.05, and it worked.
I’m glad we were able to get them going, but not knowing why resending the exact same file fixed the issue bothers me.
Ive had this issue a number of times since. I always have to remote into the module to upload. I even tried to recreate the program in the latest version from scratch and it did not work
I think it has something to do with the IQAN Design VS IQAN Run versions in 7.05, but I also could not recreate the issue.