Service Department 6 years ago • updated by Gustav Widén (System support) 6 years ago • 1
I'm trying to connect to an MD4 module with the G11 Bluetooth adapter. I can connect with the IQAN Run program on my iPad but I can't get the IQAN Sync app to see the on my phone. It says there are no modules available. When I open Bluetooth settings on my phone it sees the G11 signal but the app doesn't. My phone is the Google Pixel XL. Any ideas on what I can do to get the app working?
I tried uninstalling & reinstalling the app. And I tried resetting my phone.
Thanks for your help.
Customer support service by UserEcho
Some things to check:
These are needed to be able to use Bluetooth LE, due to new requirements introduced by Google in Android 6.