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IQAN-DG Display failure

David Kiu 2 years ago updated by Søren Højvang Pedersen 9 months ago 3

Hello admins  & all,

I bounced into this forum while searching for information pertaining to IQAN-DG instrument.

My problem is that the display is distorted or rather damaged. On the printed circuit board, it stateds DMF5001NY-LY  Org_DMF5001NY-LY.jpg . I managed to acquired a new display unit DMF5001NY-LY-ATE-BBN . After installing, this display unit seems not compatible! The resolution of the text seems

weird, enlarged, cut-off and shifted to the right side Text_res1.jpg Text_res2.jpg.

As i am lack of technical information regarding the screen resolution, i am lost here. I assume this is a resolution problem with the new display unit.

Any information, help or solution to this problem is greatly appreciated.

Regards

David


Hello David.


The only two options i can give you is to send the DG in to Parker for repair or contact the OEM for the machine it is suppose to be installed on and ask if they still have a replacement DG.


Get in contact with your local Parker sales company to get further information about how to proceed with a repair.



Hi David

Are you still working on this problem?

From the pictures is looks like your font mode is wrong 8x8 and not 6x8.

Normaly you can set this with some jumpers at the back of the display.

Do you have a picture from the back of the new display.


Best regards

Søren