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Issues with get clone and get settings with USB

C. Drouaud 5 years ago in IQANrun • updated by Gustav Widén (System support) 5 years ago • 1

Hello,

We have issues to get clone and settings on MC2 V2.63, connecting with USB. Most of the time,the download starts but stops with error message "no reply form master module". 

Can it come from the unstable USB connection ? 

We are now using a CA-bus converter and IQAN 5. Should it resolve the problem ? 

Thanks in advance.

GOOD, I'M SATISFIED
Satisfaction mark
Satisfaction mark by C. Drouaud 5 years ago
Answered
Gustav Widén (System support) 5 years ago

Yes, it sounds a lot like a problem with the USB. 

Especially if you use the original version MC2. 

With the MC2-M14, a change of the USB component improved the situation somewhat.  

With the MC2-M19 schedule for release later this year, we are moving away from USB completely. 

Connecting via CAN is a much more robust method of communication. 

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