Are you sure they are disabled ?
Both Disabled and Not evaluated will show a gray status symbol.
You can double-click on the channel to expand the measurement to see the exact channel status more easily.
The JFIN will have status Not evaluated until a matching CAN frame is first received. If the JFIN does not have a timeout, and the module does not time out (other JFINs that are receive), that tells me that there is no matching CAN frame for the JFIN on the bus.
Customer support service by UserEcho