I have a machine with 3.19 still randomly changing the counter reset value.
IQANrun 3.18 had been used with it a couple times.I am not sure if that is the cause.
I had to switch the event counter rest back to 0 multiple times on this machine, while on another machine, I have not had to do the same.
We didn't use an older version of IQANrun with the other.
We did not put the solution to the problem in version 3.19 as we first planned, the issue that was found still exists.
The way we could reproduce a change of reset value on the ECNT was by using the Import adjustable values in IQANdesign. It is the reset value in the application that changes when the Import adjustable values function in IQANdesign is used for updating application defaults. IQANrun never changes the application, so it should not have anything to do with it.
Did you use the get application and import adjustable values function on this application?
I try to always import adjustables.
Fixed in IQANdesign 3.19.10 which was released yesterday.
I want to recommend a short note in the patch notes.
I didn't see one. Sorry if I had missed it.
It's case 26274 in the release notes.
18.104.22.168 is still resetting improperly.
The website has 3.19.3 available for download when I go to http://divapps.parker.com/divapps/iqan/IQANStudios2-3.html
I still need to get three programs updated to not reset the event counters wrong.
It is pretty urgent for me.
This was fixed in IQANdesign 3.19.10 (released in November last year). 3.19.3 is the version of IQAN Creative Studio that contains IQANdesign 3.19.10. The studios have different release numbers since they contain multiple programs.
See release notes for IQAN Creative Studio 3.19.3 here: http://divapps.parker.com/divapps/iqan/downloads/ReleaseNotes_IQAN_Creative_Studio_3-19-3.htm#IQANdesign%203.19.10%20(26%20Nov%202015)
The easiest way to stay up to date is to use Check for update in the Help menu. You can also turn on automatic checking in Tools > Options.
I got a message to add a G1 modem.
Is that just for the G1 modem to function or is that required for the G2 and G3?
I guess you are talking about the "G1 modem may be needed" message? This is shown when you open a 2.x application in IQANdesign 3.x to inform you that you may need to add a G1 modem to your project if you plan to use it your machine. It has nothing to do with G2/G3.
I feel better knowing.
Customer support service by UserEcho