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Unsuccessful MD4 program update using IQAN Design 3.15
Manny 10 years ago
in IQANdesign
•
updated by Ulrik Zakariasson (Software development) 10 years ago •
6
Topic collaborators
Hello all,
New to forum. Looking forward to all the knowledge base available here.
To kick it off, I have encountered a situation where loading of an IQAN Design program from version 3.15 into an MD4 proves unsuccessful. IQAN Design will load firmware resources 21/21 and gets hung up on "Waiting on MD4". While on the MD4, there is a blue screen with the last line of text saying "CRC OK". I've let it sit there for 20 minutes with no change in status.
However, when loading a IQAN Design program from version 3.11 (have not tested 3.12 - 3.14) to the same MD4, no blue screen. Is this is a known bug and will it be addressed in 3.16? Is there a workaround in the meantime?
Thank you all in advance and once again, looking forward to forum.
-Manny
New to forum. Looking forward to all the knowledge base available here.
To kick it off, I have encountered a situation where loading of an IQAN Design program from version 3.15 into an MD4 proves unsuccessful. IQAN Design will load firmware resources 21/21 and gets hung up on "Waiting on MD4". While on the MD4, there is a blue screen with the last line of text saying "CRC OK". I've let it sit there for 20 minutes with no change in status.
However, when loading a IQAN Design program from version 3.11 (have not tested 3.12 - 3.14) to the same MD4, no blue screen. Is this is a known bug and will it be addressed in 3.16? Is there a workaround in the meantime?
Thank you all in advance and once again, looking forward to forum.
-Manny
GOOD, I'M SATISFIED
I wasn't expecting the type of service/response that I received. It's very comforting to know this type of assistance is available. Keep up the good work.
Satisfaction mark by Manny 10 years ago
Customer support service by UserEcho
I have a few questions:
- Is this a multi-master system?
- What communication interface are you using, USB, CAN, Ethernet?
- What happens when you restart the MD4 after the failed download from 3.15?
- It is not a multi-master. There's an XS2 expansion module in the system however.
- I'm using Ethernet comms
- When restarting the MD4, I'm given prompt "No application program loaded" (similar to that nature)
On a semi-separate note, a colleague of mine was successful yesterday in loading a program using IQANDesign v3.12.
I just repeated the process using the beta version and the upload was successful. To keep things consistent, I used the same MD4 that was giving me issues. Looking forward to the release.
Thank you for your assistance,
Manny