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MD3: USB upload --> IQANdesign: "internal error"

Captain Sprocket 6 years ago in IQANdesign • updated by Gustav Widén (System support) 6 years ago • 1

We have 3 win10 laptops running IQANdesign. All 3 does have exactly the same version of IQandesign, but it seems that only the one laptop struggles to communicate via USB, IQANdesign prompts "internal error" when attempting to upload the software. 


Has anyone else came across something like this or is there just something I have to set in IQAN or windows?


 





Gustav Widén (System support) 6 years ago

Did you check this know problems article? 

https://forum.iqan.se/knowledge-bases/2/articles/236-usb-no-valid-license-or-incorrect-version



In general, I'd recommend using CAN as the diagnostic interface for the MC2:s and MD3:s, that has proven to be more reliable than USB.

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