1. Software
  2. IQANdesign
  3. Questions
0

Camera Feed on display. Connecting vs. Streaming

mdonaldson 4 years ago in IQANdesign • updated by Gustav Widén (System support) 4 years ago • 2

We are having issues troubleshooting some infrequent camera issues and we can't find anything in the documentation.

Curious as the difference when the camera screen states 'Connecting' vs 'Streaming'

Connecting seems to be when no camera is present (IP Address not found?) but we can't seem to figure out what would make the camera screen display 'Streaming' but then this screen just stays up. We do not have immediate access to said camera so I can't do a packet sniff to see what network traffic drives this.

Thanks

mdonaldson 4 years ago

For Reference

+1
Gustav Widén (System support) 4 years ago

You'll see Cam Streaming...  when the MD4 has had a working connection to the camera, and then lost it.  


For example if the power supply to the camera is cut. 

Up until version 5.03.8, the timeout was quite long and this text stayed up on the video control 

With version 5.04.13, it is more quickly changing over to re-connecting, and if the problem persists (e.g. power supply is still off), you will see the text change to Cam connecting...

Customer support service by UserEcho