Program update 5 to 6 Can not present

Jamy 3 years ago in IQANdesign updated by Gustav Widén (System support) 3 years ago 1

I updated my program file from IQAN design 5.8 to 6.3 with no problems. But when I try to upload to the machine I keep getting CAN not present error? 

I think the first step is to check what CAN adapter you have that show up in IQANrun. 

Have a look under tools-options to see all of the connected CAN adapters that are connected and that you have drivers for installed. 

IXXAT, NI, Kvaser and Peak will only show up if they are connected.