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Log Error

mdonaldson 3 years ago in IQANdesign • updated 3 years ago • 2

We are getting Log Errors on one of our machines. We get the same IQAN message 11 times. 1 of the 4 master controllers in our system happens to have 11 logs in it. So I'm assuming that is the culprit. We tried to pull logs from it and it was empty.

Any more info on this message? 

We have this same code running on hundreds of units and this is the only one with this issue. Hardware related ?

Image 2544

Thomas Moberg (System support) 3 years ago

Hello.

This is an error that we do not see often. There is a thread about a similar error but on a MC31.

https://forum.iqan.se/en/communities/5/topics/1544-mc31-error-120

My guess is that there is something wrong with the log memory on this module.

mdonaldson 3 years ago

Yeah this is the first I've seen from over 1000 units, so I thought it was pretty rare too. Thanks for the response

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