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Fixed

IQANrun, fastspring /Parker License problems

J. Braakhuis 12 months ago in IQANrun updated by Maria Persson (Helpdesk support) 12 months ago 7

I recently purchased the IQANrun software inc a license,
Unfortunatly  I did not recieve an email from Parker, IQANrun or Fastspring containing a license key.
Who can help me to get my key ASAP?

Answer

Answer

Hi, sent you a mail, please see the updates there.

I will close this ticket

BR/Maria

Hi, 

Sometimes it happens that the mail will turn up in the spam folder. A mail should have been sent with a license file (*.iqd). 

if you did not receive it please check your spam folder.

Let me know if you find it

BR/Maria

Hi Maria, we have a heavily secured mail system. could you please contact my via my company email?  
I did not receive any mail in our spam folder unfortunately.

* then i can provide you with a other e-mail adress.

Answer

Hi, sent you a mail, please see the updates there.

I will close this ticket

BR/Maria

+1

Maria was of great help, and saved the day :)