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clone firmware version
When I try to send a clone file with Run6 in a MD4-7, I get the message below.
Probably the firmware in the clone file is to old for new display.
Does anyone have a solution for this? I only have this clone file, not a project file or settings file.
Customer support service by UserEcho
I can usually get around this by sending blank application files to incrementally downgrade the firmware. Once you're at the correct firmware you can send the clone.
There's a knowledge base article with a warning related to this. https://forum.iqan.se/en/knowledge-bases/2/articles/2003-iqan-md4-7-display-update-use-version-40715-or-later
You can check the firmware version in the clone by right-clicking on the file in Windows explorer.
I am guessing this is an MD4 with the most recent display, and a clone that contains firmware 4.06 or older.
As Chris points out, there is an important warning about older firmware for MD4. Version 4.07.7 locks the module, and the check cannot prevent this.