Black bar in start screen

Jean-Marc Zanni 12 months ago in IQANdesign updated by Gustav Widén (System support) 10 months ago 10

According to the documentation, the system will use the top left pixel to define the background of the start-up screen. 

I have a JPG image 800x182 used on an MD4-7 with white background.  When booting up the screen shows 2 large back bar above and below.  Normal?

Since this not matching the documentation I list that as a bug.

Under review

Any chance you could send a copy of the log you are using, for example via the Parker distributor?

Not sure what you mean by "the log".  But I can send you what ever you need.  Currently using the latest IQAN design version 6.08.  I can download any logs from the machine if you need. If log files are created in IQAN design on my development machine I certainly can send them to you.  But i need more detail.

Sorry, that was a typo. The logo. 

(startup image)

I hope this is OK.  If not I could share a private link to the file if you give me an Email address or a cloud location where to drop the file.


Ah. I now I realize what the problem is. 

The documented functionality with top left pixel is from MDL/MD3. For the MD4 that has more memory you can just create and use a PNG or JPG that has the same dimensions as the screen, e.g. 800x480 for MD4-7.

ok...   this is what I did end up doing.  So it is a bug in the documentation : ).

BTW, it is really difficult to find the screens pixel dimensions. I could not find it in the iqan documentation nor does it appear to be listed as variables/constant anywhere.  Had to go back to the instruction book to confirm.


Fixed documentation, the old description was referring to MD3/MDL2 functionality.