I recently attempted to set a static IP address for a IQAN MC043 control module which we previously had used DHCP for (IP:10.2.1.177 Mask:255.255.240.0).
Upon doing this changeover I am no longer able to successfully connect to the IQAN. It connects (I am also able to ping so networking is fine and the indicator in the bottom of IQANRun window is green and says Online) then immediately receive the following message: Connecting to remote System Request rejected by remote user. The machine still operates but I am unable to view statuses or upload/download to the device.
Is there something I am missing so I can re-establish connectivity?
Alternatively, is their a way to roll back the change back to DHCP to utilize discovery?
Appreciate your help
Customer support service by UserEcho