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Under review

IQAN RUN shows strange characters

jan 2 years ago in IQANrun • updated 2 years ago • 3

Hello,

Since I updated IQAN Design to actual version I notice that when connecting IQAN Run (5 and 6, all actual version) the connection Pop-Up shows strange characters at Module Serial Number column, see attached file. 

There are no issues with connectin/uploading/downloading.

Any idea?Example 1.jpg

Under review
Gustav Widén (System support) 2 years ago

Strange. 

After connecting with IQANrun, does the serial number show correctly when selecting the MD4 among the modules in the IQANrun System view? 

Does it show in the MD4 menu system? 

jan 2 years ago

Hello Gustav,

Just checked your request, also strange characters at IQANrun System view (production date also) (att. Example 2), MD4 menu system also does not show right characters (att. Example 3)Example 2.jpg
Example 3.jpg

jan 2 years ago

I did some tests with several display's, seems to appear after blue screen appears (att. Example 4) due (wrong) update issue's ?? Example 4.jpg

When this happens, no IQANrun connection available, only in Safe mode.

Display can be reset to original in Safe Mode, only the characters at serial number and production date stay strange.

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