I have a customer connected with IQANgo to a machine with G11. I connect remotely from IQANrun through the servers and start measurement in a measure group.
This measurement could go on for several minutes in order to capture an intermittent problem.
If the machine shuts off or the phone gets disconnected from the Internet I get the following message:
I try to click the menu button for saving but nothing happens.
As soon as I click OK in the dialog box all measurement data is deleted and IQANrun goes back to the start screen.
Customer support service by UserEcho