Problem with the MD3

Hi guys,

I have been working with a customer remotely using G11/12 and have encountered the following problem. Master module MD3 v 15 program designed in IQAN Design 5.08. Sent program update to the remote MD3 via G11/12 and remote module stopped with 'blue screen' and the following message:

Startup

Opening application

System started

The system has encountered a situation which could not resolve

The unit has entered a safe state for your protection.

Out of memory (heap). Reduce application size!

MD3 #312040107

Proc: OSP qui MainProcess

Code: 5.08.1-OOM0-000000000

Please write down the message  above and contact your local...

The unit would not restart. I was lucky I had another MD3 unit loaded with size reduced program and quickly sent to the customer. However I don't know what to do with the previous unit and what options I have.

Initial program statistics:

Any help will much appreciated

Kind regards,
Richard Kowalczyk MIEAust CPEng
RKad Engineering
32 Kingussie Ave
Castle Hill NSW 2154
Australia
📲 :+61 (0)431 639 295

E: richard.kowalczyk@rkad.com.au
W: www.rkad.com.au