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Cannot pull a clone
I have field service trying to get a clone off a multi master system with a MD4-7 and MC43. Both are powered up and they are connected on the programming port on the MD4 using an ethernet connection. It eventually stops and displays the following error message. What would cause this? Is there a way to fix it?
Customer support service by UserEcho
We are investigating a problem with how IQANrun includes the firmware in the clone.
What you can try to ask him to first open a .idax or .ircx file that contains an MC4 with this version, 6.08.24.
Opening a file in IQANrun will add the firmwares it contains to the IQANrun firmware cache.
After that it should be possible to get the clone.
That worked for us. Thanks for the help.