Error occurring during install IQANRUN6.08 SetupIQANRUN2.exe

Customer is having an error while installing newly purchased version of IQANRUN6.08.  The installation errors out when it tries to access the internet to download the setup files for IQANRUN2.  

The customer should not need this so I am going to have them unselect this option, but something in the installer or location of this file is broken.