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log Unknown component
I'm encountering a problem with the downloding of the log files in IQAN run 7.
when I select all log then it shows the component, but after I selected to get all records it will not show the component anymore, and it will only show : "Unknown component"
Before:

After:

Customer support service by UserEcho
I've had this happen as well. Following for update.
A situation where I would expect to see "unknown component" in an event log would be an application update, where the component that had a log entry had been removed from the application. That does not seem to match what you describe though.
What type of log item is it? At first glance I thought it was a DM1 log item, but it appears to be something else.
It looks like it might be a value log item logging a DTC channel?
What version are you running in the master module? E.g., 7.05.27
What version of IQANrun are you using? E.g., 7.05.32
Hi Gustav,
This is the data from the clone file I took from the machine.
Are you seeing this problem consistently?
I tried reproducing with this combination of versions but without success.
Yes, on multiple machines. unfortunately I do not have access to them to check.