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Static IP and IQAN-SV not working together

Greg R 3 weeks ago in IQANdesign • updated 2 weeks ago • 2

We have an MD4-7 set up with a static IP to connect to over a local network. We added an IQAN-SV camera to the display (Network on C3, and camera on C4), after which we were unable to see the display over the network. I removed the camera from the code and it came back. Is there a reason why adding a camera would affect the diagnostics ethernet communications?

Thomas Moberg (System support) 2 weeks ago

Hello Greg.

What IQANdesign version are you using and what is the static IP you have set for the MD4?

I tested a bit here to see if i got the same issue but for me it works.

I used IQANdesign 7.06 and  IP 10.100.100.10 when i tested.

Did also test in 6.08 and it worked but sometimes i had a hard time finding the MD4 and needed to restart it.

Greg R 2 weeks ago

Version 7.06

IP 172.26.7.55

C3 ethernet is connected to our craft network and C4 ethernet is connected directly to the camera.

Through the switch I was unable to see that module through IQAN. I could see other modules (separate IQAN Projects) on the network. When I removed the camera it was visible again. 

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