display live screen in Measure mode

Jean-Marc Zanni 2 years ago in IQANdesign • updated by Ulrik Zakariasson (Software development) 1 year ago 0

It would be a nice feature to be able to display the Screen information in Measure mode (IQAN DESIGN and IQAN RUN). I often do remote monitoring or troubleshooting and it is not always easy to fully understand what the operator is seeing or sometimes telling what to do. Also sometimes the operator may not notice something on the screen which would allow me to quickly diagnose the issue. For example it took 2 hours the other day to realize that the operator E-Stop was pressed. The operator was complaining about an issue totally different and it took a while to realize that the issue was very simple.

So it would be good if we had the ability to see the screen as the operator sees it. It may not be practical or even recommended to allow a remote user to interact with the screen. I can live with that. Just display a a dumb monitor.