![](https://cdn.userecho.com/characters/75.png?1)
0
Fixed
IQAN Run Glitch?
When we use remote access to a machine with a G2 modem and adjust variables IQAN Run crashes 50% of the time. It seems to change the adjust but when clicking on adjust button on the left after setting the new parameter it crashes IQAN Run completely?
Answer
![](/s/cache/a5/0b/a50b58a352aaefa7a3a4620f5098a68c.png)
0
PINNED
Fixed
Ulrik Zakariasson (Software development) 10 years ago
Problem found and fixed. Will be released in 3.15 next week.
![](/s/cache/69/6b/696b43fce7f90979b060d58c878a8d6d.png)
Under review
What are the symptoms of the IQANrun crash? Do you get the popup dialog with the option to send in a crahs report to iqanbugreport?
![](https://cdn.userecho.com/characters/75.png?1)
IQAN Run simply freezes with no bug report or crash window. The page goes white and a single click in the window displays (not responding) in the top toolbar. The only way out is to control-alt-delete and close the IQAN Run process. Its only when I come out of adjust variables and click on the adjust button again.
![](/s/cache/69/6b/696b43fce7f90979b060d58c878a8d6d.png)
That is strange, I have not seen this before. Is this a multi-master system? What master module(s) are you using?
![](https://cdn.userecho.com/characters/75.png?1)
We are running a multi master system, MD4 & MC3 with various expansion modules and a couple of CAN Open devices.
![](/s/cache/a5/0b/a50b58a352aaefa7a3a4620f5098a68c.png)
PINNED
Fixed
Problem found and fixed. Will be released in 3.15 next week.
Customer support service by UserEcho