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Not a bug

md4 wil not take logs when I send clone

Gary Posey 7 years ago in IQANrun • updated 7 years ago • 3

MD4 does not update its logs when I send the clone file.

  • The clone file contains logs.
  • This clone file is from version 4.05.
  • My IQANrun is version 4.07.
  • I am logged in as Superuser, and I also tried other levels. 
  • I tried sending a blank ida file, also tried sending other clone files without success.

I'm replacing a damaged MD4 on a machine, and now I'm losing all of the machine's statistics and events. The new MD4 actually previously had version 4.07 installed.


I was planning to send the clone with logs (4.05), then send a new IDA at version 4.07.

GOOD, I'M SATISFIED
Satisfaction mark

Very quick reply!

Satisfaction mark by Gary Posey 7 years ago
Gary Posey 7 years ago

To add; during the sending process, at no point does it say sending logs.

Not a bug
Gustav Widén (System support) 7 years ago

When sending a clone, the application, the embedded SW, the settings and the machine ID will be set, but it never writes logs to the master module. 

Gary Posey 7 years ago

Thanks for getting back to me so quickly.

Customer support service by UserEcho