I would like the ability to have a value and event log which can only be viewed or cleared with root access, but will be saved into a clone when the clone is taken by a service tech with only service access. This way a service technician can download a clone in the field and send it to me and I will be able to access a higher level of logs than they could see.
I have tried linking the "visible" parameter to an IDC that is true only with root access and leaving "enabled" as yes, and every combination of view and clear access levels but have not been able to get what I want. Do you have any suggestions?
Customer support service by UserEcho