Needing some help with understanding an issue with connecting remotely to a module. Needing to know if the Sync connection runs on a different server apart from connecting directly with IQAN Connect through (verified) local internet connection.
I attempted and i am able to pair my phone to generate a connect key through IQAN Sync app. However when i go to connect through IQAN Connect through design, it does not generate a connect key.
Also if these are running on separate servers, is there a link we can use to check status of each server?
Customer support service by UserEcho