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We have tried accessing a machine remotely and have the following message "no reply from IQANconnect server". is this a problem on Parker end?

Richard Ness 10 months ago in IQANconnect updated by Gustav Widén (System support) 10 months ago 1

We have tried accessing a machine remotely and have the following message "no reply from IQANconnect server". is this a problem on Parker end? We have tried 2 PC's and have the same message.

The IQANconnect server is up and running. 


When you see this message in IQANdesign/IQANrun, a plausible explanation is that the firewall is blocking it. 


I'd recommend to check with your IT-department if your firewall might be blocking HTTPS on port 443. 


It happens that some organizations block this.