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Black bar in start screen
Jean-Marc Zanni 2 years ago
in IQANdesign
•
updated by Gustav Widén (System support) 2 years ago •
10
According to the documentation, the system will use the top left pixel to define the background of the start-up screen.
I have a JPG image 800x182 used on an MD4-7 with white background. When booting up the screen shows 2 large back bar above and below. Normal?
Since this not matching the documentation I list that as a bug.
Customer support service by UserEcho
Any chance you could send a copy of the log you are using, for example via the Parker distributor?
Not sure what you mean by "the log". But I can send you what ever you need. Currently using the latest IQAN design version 6.08. I can download any logs from the machine if you need. If log files are created in IQAN design on my development machine I certainly can send them to you. But i need more detail.
Sorry, that was a typo. The logo.
(startup image)
I hope this is OK. If not I could share a private link to the file if you give me an Email address or a cloud location where to drop the file.
Jmarc
Ah. I now I realize what the problem is.
The documented functionality with top left pixel is from MDL/MD3. For the MD4 that has more memory you can just create and use a PNG or JPG that has the same dimensions as the screen, e.g. 800x480 for MD4-7.
ok... this is what I did end up doing. So it is a bug in the documentation : ).
BTW, it is really difficult to find the screens pixel dimensions. I could not find it in the iqan documentation nor does it appear to be listed as variables/constant anywhere. Had to go back to the instruction book to confirm.
Fixed documentation, the old description was referring to MD3/MDL2 functionality.