I am having issues with the G11 v1.09 firmware. Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file. Something I have done several times with out issue. Right away the process files and the G11 blinks a 4,1 RED,Orange error code. After some troubleshooting I narrowed it down to the G11 firmware.
Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine. The ones in stock came with firmware v1.07. Some time ago IQANsync was updated and included v1.08. Using either v1.07 or v1.08 I have had no issues with the G11 modem. However if I update the G11 to v1.09 it will keep me from using it.
Any ideas on what is going on. Is it possible to flash it back with v1.08 or v1.07 firmware?
Customer support service by UserEcho