IQAN-G11, IQANconnect & IQANsync ready for production

Johan Lidén (Product manager) 4 years ago in Gateways / G11 updated 4 years ago 0

IQAN-G11 is now available to order. In combination with the IQANsync app and IQANconnect service this offers a very cost efficient remote diagnostic solution.

Detailed IQAN-G11 information available at: http://ph.parker.com/us/17616/en/iqan-g11-bluetooth-adapter

IQANsync app available for both iOS and android. Links to apps from http://www.iqan.se/store/ click on IQANsync

IQANconnect connections can be purchased from http://www.iqan.se/store/ click on IQANconnect.

User manual for IQANsync / IQANconnect:

User Manual IQANsync and IQAN-G11 HY33-8416-UM_UK.pdf


G3 GPS as speedometer?

Kevin Arscott 2 years ago in Gateways updated by Eric Gustafsson 8 months ago 2

Is the G3 GPS capabilities precise and quick enough to act as a speedometer for a vehicle?

We normally fit standalone GPS speedometers but could reduce costs if we fit a G3 as a substitution. Has anyone done this before?


G11 Firmware issue

James A 12 months ago in Gateways / G11 updated 10 months ago 14

I am having issues with the G11 v1.09 firmware.   Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file.  Something I have done several times with out issue.  Right away the process files and the G11 blinks a 4,1 RED,Orange error code.  After some troubleshooting I narrowed it down to the G11 firmware.

Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine.  The ones in stock came with firmware v1.07.  Some time ago IQANsync was updated and included v1.08.  Using either v1.07 or v1.08 I have had no issues with the G11 modem.  However if I update the G11 to v1.09 it will keep me from using it.

Any ideas on what is going on.  Is it possible to flash it back with v1.08 or v1.07 firmware?


G11 No Contact

Ethan Zeman 1 year ago in Gateways / G11 updated by Edward Polzin 12 months ago 4

We are using a G11 modem connected to an MD4.  We are getting  NO CONTACT error with the unit.  

However, when connecting to the unit with my phone using IQANsync it works fine and I can download logs from the MD4, etc even though it still shows NO CONTACT in the status.


IQAN G3 Modem service interruption

Domenico 1 year ago in Gateways / G2/G3 updated by Gustav Widén (System support) 1 year ago 1

We installed a G3 modem (with SIM Parker installed) on a customer's machine and we activated the Proemion service as in all other cases. All worked well for about a year; suddenly the service was interrupted, and Proemion warned us that there is no "data plan" for the embedded SIM, inviting us to choose a suitable one. It is not clear to us why the modem worked for a year without a specific "data plan" for the SIM and then suddenly it was blocked. Was there any error in the initial modem settings? In the software there configuration of the modem (through IqanRun) maybe we missed something?

Thank you.


Connectivity Question - MDL2 and MD4

Nick Pridham 2 years ago in Gateways updated by Gustav Widén (System support) 2 years ago 1

I would like to define a common remote connectivity solution that works across MDL2 and MD4 machines. 

Will G3 work on both?

I can open up an MDL2 application file in IQAN Design 5.03,  add a G2/G3 modem, connect them both to a diagnostic bus and save the file.  

Will IQAN connect work properly ?


Password protect projects

James A 2 years ago in Gateways / G11 updated by Gustav Widén (System support) 2 years ago 2

When the G11 Bluetooth Modem was still in BETA one major limitation was that you could not flash a password protected project.  

Has the limitation been resolved?


G11 Socket error 60

Greg Landon 4 years ago in Gateways / G11 updated by Ulrik Zakariasson (Software development) 4 years ago 2

Using IQAN sync, we connect to the G11 through blue tooth and then receive a Socket Error#60. Any ideas? Looks like the phone is connected to the machine through blue tooth but is not establishing an internet connection (no green light). This was after asked us to update the firmware in the G11. Any ideas?


Bluetooth sensors?

Forrest 4 years ago in Gateways / G11 0

Any plans for Bluetooth sensor reading via the G11?


G2 modem use differen countries

Kerim 5 years ago in Gateways / G2/G3 updated by Ulrik Zakariasson (Software development) 5 years ago 1
We have g2 modem order from abroad. we have setting the g2 modem and G2 modem worked smoothly.Modem did not work after a few months. we learned that the reason: you must register modem imei number the BTK in Turkey. its want to government. it was now registration and works fine.
Now , we would like to use g2 modem in Denmark. Has Denmark anyone ever been used g2 modem?
Is the problem becomes Denmark?

BTK:government agencie
Thanks you