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IQAN-G11, IQANconnect & IQANsync ready for production

Johan Lidén (Product manager) 5 years ago in Gateways / G11 updated 5 years ago 0

IQAN-G11 is now available to order. In combination with the IQANsync app and IQANconnect service this offers a very cost efficient remote diagnostic solution.

Detailed IQAN-G11 information available at: http://ph.parker.com/us/17616/en/iqan-g11-bluetooth-adapter

IQANsync app available for both iOS and android. Links to apps from http://www.iqan.se/store/ click on IQANsync

IQANconnect connections can be purchased from http://www.iqan.se/store/ click on IQANconnect.


User manual for IQANsync / IQANconnect:

User Manual IQANsync and IQAN-G11 HY33-8416-UM_UK.pdf

+1

G3 GPS as speedometer?

Kevin Arscott 4 years ago in Gateways updated by Eric Gustafsson 2 years ago 2

Is the G3 GPS capabilities precise and quick enough to act as a speedometer for a vehicle?

We normally fit standalone GPS speedometers but could reduce costs if we fit a G3 as a substitution. Has anyone done this before?

0

GT Gateway Internet Connection over WiFi

Alex Macintosh 2 months ago in Gateways / GT updated 2 months ago 4

Hi,

I am a mechatronics engineer working for a company manufacturing service trucks and grease pump systems used in the mining industry in Australia. My role is writing the IQAN software as well as testing and commissioning the finished machines. We have an IQAN system (MD4-7 + XC41) installed on a grease pump system with a Parker Modem (PSVG-IQAN-C2E1M3W1U1) for telemetry. We have installed this modem and have even placed orders for more through our local Parker rep with the understanding that it has WiFi capability, however I cannot get this to work and it only seems to acquire an internet connection on 4G. Specifically, I cannot sign into the WiFi client tool even though I have administrator rights on parkermobileiot.com (I have no problem logging in and have set up the users. templates and widgets and receiving data without problems over 4G). The mine sites where we are testing this out next week all use WiFi and feedback from our sales rep suggests WiFi meshes are a general trend for all sites in Australia where 4G access is limited or not available. Ideally, I would like WiFi to be working by next week so we can demonstrate our device - is this possible? If not, when can I expect WiFi to be working with these modems?

Look forward to your response. Thanks in advance.

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GT portail and agreement

Adrien Léauté 2 months ago in Gateways / GT updated by Jos Lentfert 2 months ago 1

Hello,

We are a Parker Store looking to test drive a GT (IoT) on one of our machine we resale (Forestry Equipment)

I notice there is a trial version for 6 month and that will be perfect to run the test (Part#165341)

I open the portail link and it ask for a password (Login), is that Login the same as PHConnect or do we get a Login following our purchase on PHConnect?

Also it says a set up need to be perform for each Gateway (Master Tag) and it require a special agreement. Can this agreement be set with local Parker sales or how does it work?

Br

/Adrien

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Gateway Baudrate Configuration within IQAN (j1939)

Seneca 3 months ago in Gateways / GT updated by Hector Rodriguez 3 months ago 3
In our application, we are using a Parker Gateway (4G PSVG-IQAN) to talk with a standard J1939 CAN bus.
On some vehicles, this ends up being a 500k CAN bus. By default, the device supports 250k J1939.
We then have to then keep track of this difference, per vehicle, and if we ever send a service part, I have to know in advance and spend more manual effort to have the gateway updated before it gets plugged in.
Is there a way to make an improvement to the current "Ask Parker for Firmware update" process that is not self-service??
Best Possible Solution: Have the gateway be auto-baud rate and not send any data packets on J1939 until it listens for the bus speed... i.e. it will then support 250k/500k without user configuration.
Alternative Solution: Have the gateway with a software-configurable j1939 baudrate which is a configuration parameter that can be set within the IQAN environment... I still would have to keep track, but at least I could be in control of the change-over and not dependent on an OTA update from Parker directly.
Thoughts?
Anyone else with this challenge?
We would gladly pay to have this feature developed in a timely manner.
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Answered

G11 on two non multi-master MD4s

Pawel Pekala 10 months ago in Gateways / G11 updated by Gustav Widén (System support) 10 months ago 1

Is it possible to have one G11 module to handle two MD4s on non-multimaster applications if G11 is mapped on both diagnostic buses? 

0

RS485 Modbus canBus Gateway

Bruen Smith 1 year ago in Gateways 0

Hello,

I have a situation where need to get data from a weigh system with RS485 modbus onto the canBus and in to a MD4.

Can you suggest a gateway that I can use for this?

Cheers,

Bruen

0
Answered

Installing 2 x G11 in one application

Paul Dillon 1 year ago in Gateways / G11 updated by Gustav Widén (System support) 1 year ago 2

We install a G11 in the cab of all machines but on larger units one person cannot calibrate the joysticks at the second control station or monitor feedback from the controls because the  bluetooth drops out of range.  We thought we could add a second G11 at the other control station but on checking the application it returns an error of 'Too Many Modules of this Type'.  Will/could this be possible in future versions? 

0
Completed

G11 Firmware issue

James A 3 years ago in Gateways / G11 updated 2 years ago 14

I am having issues with the G11 v1.09 firmware.   Today I tried using my android phone (Pixel 3) I go to update a MD3 with a IQAN v4.07 program file.  Something I have done several times with out issue.  Right away the process files and the G11 blinks a 4,1 RED,Orange error code.  After some troubleshooting I narrowed it down to the G11 firmware.

Luckly I have a few G11 modems in stock as I sometime supply them to our customer with their machine.  The ones in stock came with firmware v1.07.  Some time ago IQANsync was updated and included v1.08.  Using either v1.07 or v1.08 I have had no issues with the G11 modem.  However if I update the G11 to v1.09 it will keep me from using it.

Any ideas on what is going on.  Is it possible to flash it back with v1.08 or v1.07 firmware?

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G11 No Contact

Ethan Zeman 3 years ago in Gateways / G11 updated by Edward Polzin (System support) 3 years ago 4

We are using a G11 modem connected to an MD4.  We are getting  NO CONTACT error with the unit.  

However, when connecting to the unit with my phone using IQANsync it works fine and I can download logs from the MD4, etc even though it still shows NO CONTACT in the status.