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No uniCAN handle

Kevin 7 months ago in IQANdesign • updated 7 months ago • 2

I'm getting this error when downloading to MD5:

Image 4340

Image 4341

Trying to download software using NI 8473 but seems to error before even establishing connection with the display. I noticed the MD5 does not have built in resistor and I have not installed one as yet, could this affect the download from PC?

Gustav Widén (System support) 7 months ago

Thank you for including information about the CAN adapter, that makes it clear what the issue is. It is not related to the new module, but to version 7 being used with an old CAN adapter. 


The old NI USB-8473 only works up to version 6 due to only having 32-bit drivers.

See compatibility info IQANdesign 7 released / Software / IQAN

Kevin 7 months ago

Ok thanks, my NI adaptor will be laid to rest now! 


Interestingly I was pretty sure I was unable to load software into the controller direct from IQAN Design using Kvaser either (pretty sure I had the same message), but after using Kvaser adaptor and loading via IQAN Run, comms through IQAN Design now works as expected. Not sure if it was because it was a fresh module, maybe I got muddled up somewhere.

Customer support service by UserEcho