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+1
Fixed

MD5 Programming - stuck on "Updating fonts and images"

ZachR 2 months ago in IQANdesign • updated by Gustav Widén (System support) 1 month ago • 4
I have three MD5s that I have attempted to update to 7.04 from 7.02. This was before I read that this won't work in the known issues section. How can these be unbricked? They won't respond over ethernet at all.

Planned
Gustav Widén (System support) 2 months ago

There is a workaround, for this particular problem you can restart the MD5 ten times and it will fall back to a state where you can make the update. 

A new version 7.04.x that avoids getting into the situation in the first place is planned. 

Gustav Widén (System support) 2 months ago

Updated info on the 7.02 to 7.04.7 problem here:

MD5 software, missing features and known issues / Knowledge base / IQAN

+1
ZachR 2 months ago

That did the trick, thank you!

Fixed
Gustav Widén (System support) 1 month ago

Solved in 7.04.8


61624Upgrade of production new MD5 to 7.04.7 halts
If an MD5 was updated directly from 7.02 to 7.04.7 to it halted at "updating fonts and images", and had to be restarted 10 times until it was possible to try again.
Fixed.

Customer support service by UserEcho