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USB Driver error on new Windows 11 PC

Steve Liljestrand 1 day ago in Master modules / MD3 • updated by I CAN GO 1 day ago • 1

I have a new windows 11 PC, I support many legacy IQAN systems and install all versions of IQAN design on my Laptop. I cannot communicate with systems via USB. 

carefully read this article "https://forum.iqan.se/knowledge-bases/2/articles/236-usb-no-valid-license-or-incorrect-version"  and i do indeed have the correct driver. but in device manager  I get this error.

Image 5464

Image 5465

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I have the identical set up on my old laptop and it has the identical driver but with no error

any suggestions on how to fix this?

+2
I CAN GO 1 day ago

This is a Windows 11 "feature". Best option is to have your IT department disable driver signature verification. 

https://woshub.com/disable-driver-signature-enforcement-windows/

I've had it happen on numerous old hardware drivers,  Cummins Inline 6 for example. 

Customer support service by UserEcho