I'm using a MD3 and a MC31 on my application. I'm transfering the application through an USB-to-CAN interface (KVASER - LEAF LIGHT). I'm using the same cable to transfer the application simultaneously to MD3 and MC31. The transfer completes greatly, I can even use the Measure feature on IQANDesign to get signals from them both. But, between them, the MD3 can't see the MC31 (No contact error), as well as MC31 can't see the MD3. Can anyone help me? I can send pictures of the connection and the error that is occurring.
We have a customer with a MD3 that sometimes works fine and other times just displays this error message. Its running a IQAN Version 2 program.
We will replace the display, just curious what is going on.
I connected an old G1 modem to a MD3.
The connection between them is OK, the modem receive and send SMS.
But when I connect my laptop with IQANRun2 to the system (MD3+G1) I have a Blue Screen.
Do you think the modem I'm using can cause the problem if it send voice instead of data?(56k USB Modem USRobotics)
I have a customer who has had 2 MD3's fail in 2 years. They are in Puerto Rico and they think this is due to the humidity. Has anyone else seen this? I personally have not seen the MD3 that they are replacing so I don't know if it is beat up or user error.
I am using IQAN design V22.214.171.12413. When I pressed F3+F4+Up buttons in MD3 same time, openning the main menu page. But I don't want this. This is a problem for me. What can I do for this.
You can see this problem the following video.
Customer support service by UserEcho