IQANgo and Android 11
One of our customer using an Android 11 (released 8th sept.2020) smartphone can not install the IQANgo app accessible from the Google playstore of the iqan.se website. Could the Android version be the reason for this failure to install the app ? Many thanks.
How to add IQAN Connect license on IQANGo
Hi
I want to use my phone to connect to a machine via internet. I bought 10 Licenses but i cant find where to enter them in the IQANGo app? Can someone help me please.
Best regards
Theleo De Bruyn
You can use IQANgo to connect to a machine via Internet. When you receive your IQANconnect license, there is a license file attached to the email. Click that file and open it in IQANgo to add it. Sometimes this does not work on Android for different reasons. To resolve that, save the file in the folder “Documents/IQANgo Files”. Then start IQANgo and go to “Manage Files”. Select the license file and install it using the menu in the top right corner.
Customer support service by UserEcho
