
baudrate
where can I find the Baudrate of one Bus? ( the combined diagnostics, and masterbus? )
Thanks a lot!


Voltage inputs automatically offset by VREF supply?
We are using ratiometric voltage sensors for an application, by selecting the reference voltage (A or B) on the controller input, does this automatically offset the VIN with the VREF supply fluctuations?
We know that because the sensors are ratiometric the supply to the sensor will cause the signal emitted from the sensor to change slightly. We have achieved this using code in the application, however i'm just checking the controller does not compensate for this automatically without the need for user configured code? I would imagine it does not do it automatically because there is no option to select its a ratiometric or normal regulated sensor connected to the VIN.
Perhaps this could be a feature we see in a future IQAN Design? I know we would find it useful instead of having separate code. Provided of course the variation % on a ratiometric sensor output is the same for different manufactures of sensor, if they are different, maybe an option to enter some values?

Vref Error
I have 2 reports of Vref Errors and they are reading right around 5V, which is normal, what can cause this? The picture below was taken from a video of one of the customers machines. the other codes are sensors that are picking up and dropping from what i am assuming is the root of the Vref Error.

Machine ID
Can you access the machine ID so that you could change it via the display. We are looking to have our tech on the line add the machine ID (which in numbers only). This would allow us to add a password protected screen for them to add the ID and other info. This would allow us to preload the program and tech not have to plug in with a computer on the line.

G11 bluetooth Sensors
Is the G11 capable of reciving Bluetooth signals from a bluetooth sensor to be displayed the screen?

Load Moment Indicator System
I found this Bulletin LMI HY33-5054_US and I like to know how can i do this program Because this bulletin says someting about boom length sensors. But I can´t find information about this sensors or how can I measure length of the crane booms?

Custom gauges Scale
It would be nice if you could scale a custom image in the display page. If a custom PNG or SVG is created you must resize it out side of the IQAN and bring it back in.

Access adjust screen items with logic channel
I would like to access the adjust screen to adjust a text parameter similar to how the Action of a VIN channel can be used from a display screen. However, I do not want to us a VIN. Instead I would like to use internal logic (i.e IF X= True AND Y = True goto Adjust Paramter Z). Is this possible? Thanks

Multi Language Date and Time Display Issue
IQAN Design 4.06.12
MD4-7
With some languages, the system date and time fields won't display correctly.
Has anyone experienced this before?
Here's what it looks like in English:
In Norwegian:
In Dutch:
Japanese works, though...:
Thanks,
Luke,

G11 IQANsync Fail to connect via internet
I have started using the G11 for remote diagnostics on a basic level until the point I have a better grasp on using it. We just installed it on one of our "Problem Child" machines as long as the tech was there. This was to not only test the system at a further distance than our shop floor to the office but to help dianose any future issues they may have. I had my Tech connect and we tried to communicate (see below clip). From my understanding I have everything correct and the g11 is up to date. I can find no trouble shooting documentation as how to diagnose or fix this issue.

I believe this is the same problem that i have run into and its caused from not allowing connectivity under the security screen.
One the left hand side go into the Security tab and then into root. (as shown)
And here is a screen shot of the settings that should allow you to connect to the system through the G11 at any time. Make sure to select "Always" on all 3 of the connectivity options.
Hope this helps!
Customer support service by UserEcho