+1

Project File Upload Method

Barnhart Crane 4 years ago updated by Lars Bolduc 3 years ago 4

We've been using IQAN products for a decade now. Early on, I remember reading on here that USB was a somewhat unreliable way to transfer project files to modules so we've always used a USB-to-CAN device. 

Ideally, putting either an ethernet or USB connector on a machine and not needing the USB-to-CAN device every time a project file needs to be uploaded would be ideal.


Have things changed? How are most people doing this?

+1
Fixed

Firmware Resources and G11

lbartik 4 years ago updated by Gustav Widén (System support) 4 years ago 19

Transferring firmware resources with the G11 is impractically slow.  Is there any way to view the firmware resources within or required by an IDAX file?  I would like to make revisions that are deliverable by G11 with minimal to no firmware migration.

When I send an IDAX file to the field, I would like to be confident of how long it should  take to perform.  Stopping an upgrade in-process, once it has been initiated, does not seem like a safe method to cancel and recover the previous software.  I am concerned about having a battery go dead during an update or a mechanic being pulled off the job and turning a machine into a brick.

I do not understand what triggers the upgrade/replacement of firmware resources, if it is application-specific, or strictly tied to IQANdesign major/minor versions?

+1
Under review

Reference channel

Kevin 4 years ago updated by Gustav Widén (System support) 4 years ago 4

We have customers that frequently remote onto machines using IQAN Run Pro for tablet to adjust parameters in the system. When  adjusting the parameters, the reference channel is not displayed making it a very slow process as they have to go into measure then back to adjust groups to fine tweak.

The reference value works in IQAN Run for windows as shown, is it something i am doing wrong as I cannot get it to display on the tablet version? 

Windows displaying reference channel:

Image 1906

Tablet version with no 'live' reference value:

Image 1907

+1
Answered

MD4 - Axis P7214 Encoder

Jimmy Sheen 4 years ago updated by Gustav Widén (System support) 4 years ago 1

Hi,

As Axis is obsoleting P7214 and replaced with P7304. 

IQAN MD4 is now not streaming (showing connecting/connected & keep looping) with the exact setup we had previously with P7214.

I am wondering if there is any other Encoder that has been successfully work with MD4.

+1
Answered

Whats happened to the remote option on IQAN Run for tablets?

Kevin 4 years ago updated by Gustav Widén (System support) 4 years ago 12

We used to have a remote login option so somebody who had IQAN Run Pro on a tablet could access a machine at another location through IQAN Sync. Now we seem to have just WIFI or Bluetooth, no remote. Running IQAN Run Pro 6.00.8. Is there something I am missing?

+1
Answered

Last IQANsync (on Apple Store or Google Play Store) not supporting 6.00 applications

Olivier Cote 5 years ago updated by Gustav Widén (System support) 4 years ago 3 1 duplicate

Hi, I tryed to open a 6.00 MD4 application on Androïd and Iphone IQANsync as well to send it through a G5-Bluetooth modem and the IQAN file wasn't supported by the phone application. Are you expecting to provide a new mobile app on one or the other platform soon ?

Thanks

+1

Same pin, program selected functionality

mgoutier 5 years ago updated 5 years ago 6

I maintain 1 program for multiple machines that are very similar, one issue I have to dance around from time to time is if 1 program uses lets say C1:25 on an XA2 as a digital in, and in another program I want to use it as a voltage in, I can not switch it as in the system layout I can only define it as one thing. My workaround is enabling or disabling the XA2's based on my IO assignments, which creates tons of duplicate logic. 

It would be nice if a warning showed up instead of locking this functionality out, giving me the flexibility of assigning IO anyway I choose. A way of safely doing this could be to force an SMC when doing this functionality. This could prevent user mistakes. I personally would rather just have the flexibility to do what I want and have my logic be the functionality decider, but with an SMC I could at least get rid of multiple modules doing 99% of the same tasks. 

+1

Analogue Video Encoder

Jimmy Sheen 6 years ago updated by Gustav Widén (System support) 6 years ago 0

Hi 

Wondering if anyone happy to share analogue video encoder (brand / model / channels) that have successfully working with MD4x display?


+1
Fixed

High DPI awareness (Universal Windows Platform)

techsupport@posi-plus com 6 years ago updated by Gustav Widén (System support) 3 years ago 3

Would it be possible for the IQAN patform software to be made high DPI aware by the Universal Windows Platform compatibility? At the moment, IQANdesign, IQANrun etc. scale incorrectly on multiple monitors setup.


https://docs.microsoft.com/en-us/windows/desktop/hidpi/high-dpi-desktop-application-development-on-windows


+1

IQANrun for tablets 5.02 released

Ulrik Zakariasson (Software development) 6 years ago updated by C. Drouaud 5 years ago 6

IQANrun for tablets 5.02 is now available in App Store/Google Play. New features are:

  • Pro features are now available as an in-app purchase also on Android
  • Support for 5.02 project and clone files
  • Password manager with support for safe passwords (for Android, added in 5.01 for iOS)
  • Additional CSV file attached mail when sending log (for Android, added in 5.01 for iOS)

Another change is that Dropbox support has been removed. We recommend you use the built-in Files app on iOS or a file explorer of your choice on Android. These file managers have support for Dropbox and many other cloud storage providers, e.g. Google Drive, OneDrive, and iCloud Drive.

On iOS you will find your IQANrun folder under Locations > On My iPad > IQANrun. Use the Files app to move files to and from this folder.

On Android the same folder is found under (Internal memory) > Documents > IQAN Files. There are a number of file explorers available on Google Play if your Android device does not have one installed already, e.g. FX or Solid Explorer.


Download on the App Store     Get it on Google Play