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Vref Error

Mitch Houle 7 years ago updated by Sisu13 6 years ago 3

I have 2 reports of Vref Errors and they are reading right around 5V, which is normal, what can cause this? The picture below was taken from a video of one of the customers machines. the other codes are sensors that are picking up and dropping from what i am assuming is the root of the Vref Error.

Image 848

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Answered

Machine ID

Mark Walser 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 1

Can you access the machine ID so that you could change it via the display.  We are looking to have our tech on the line add the machine ID (which in numbers only).  This would allow us to add a password protected screen for them to add the ID and other info.  This would allow us to preload the program and tech not have to plug in with a computer on the line.


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Answered

G11 bluetooth Sensors

Mitch Houle 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 1

Is the G11 capable of reciving Bluetooth signals from a bluetooth sensor to be displayed the screen?

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Answered

Load Moment Indicator System

MIGUEL SANCHEZ 7 years ago updated by Gustav Widén (System support) 6 years ago 6

I found this Bulletin LMI HY33-5054_US and I like to know how can i do this program Because this bulletin says someting about boom length sensors. But I can´t find information about this sensors or how can I measure length of the crane booms?

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Completed

Custom gauges Scale

Mark Walser 7 years ago updated by Gustav Widén (System support) 3 years ago 4

It would be nice if you could scale a custom image in the display page. If a custom PNG or SVG is created you must resize it out side of the IQAN and bring it back in.

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Access adjust screen items with logic channel

Ethan Zeman 7 years ago updated by Gustav Widén (System support) 7 years ago 2

I would like to access the adjust screen to adjust a text parameter similar to how the Action of a VIN channel can be used from a display screen. However, I do not want to us a VIN. Instead I would like to use internal logic (i.e IF X= True AND Y = True goto Adjust Paramter Z). Is this possible? Thanks

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Not a bug

Multi Language Date and Time Display Issue

Luke Ricker 7 years ago updated 7 years ago 4

IQAN Design 4.06.12

MD4-7


With some languages, the system date and time fields won't display correctly.

Has anyone experienced this before?


Here's what it looks like in English:


Image 725



In Norwegian:


Image 726



In Dutch:


Image 727



Japanese works, though...:


Image 728


Thanks,

Luke,

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Answered

G11 IQANsync Fail to connect via internet

Mitch Houle 7 years ago updated by cstreb01 2 years ago 9

I have started using the G11 for remote diagnostics on a basic level until the point I have a better grasp on using it. We just installed it on one of our "Problem Child" machines as long as the tech was there. This was to not only test the system at a further distance than our shop floor to the office but to help dianose any future issues they may have. I had my Tech connect and we tried to communicate (see below clip). From my understanding I have everything correct and the g11 is up to date. I can find no trouble shooting documentation as how to diagnose or fix this issue.

Image 722

Answer

I believe this is the same problem that i have run into and its caused from not allowing connectivity under the security screen.

One the left hand side go into the Security tab and then into root. (as shown)



And here is a screen shot of the settings that should allow you to connect to the system through the G11 at any time. Make sure to select "Always" on all 3 of the connectivity options.




Hope this helps!

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Completed

IQANsync

Service Department 7 years ago updated by Gustav Widén (System support) 7 years ago 1
I'm trying to connect to an MD4 module with the G11 Bluetooth adapter.  I can connect with the IQAN Run program on my iPad but I can't get the IQAN Sync app to see the on my phone. It says there are no modules available.  When I open Bluetooth settings on my phone it sees the G11 signal but the app doesn't.  My phone is the Google Pixel XL.  Any ideas on what I can do to get the app working?

I tried uninstalling & reinstalling the app.  And I tried resetting my phone.

Thanks for your help.

Aaron Aasen
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Answered

Iqan mdl2

Arthur 7 years ago updated by Thomas Moberg (System support) 3 months ago 4

Hello , I have an older MDL2 panel that suddenly gave an error message . ( see picture )

I can't get contact with the panel using design unless I start up in safe mode .

When I load the program in safe mode it will say the application is loaded but than when i start the MDL2 up again I get the same error .

Program used is Iqandesign 3.19.9Image 698

Is there a way to solve this or is the MDL2 broken ?


Best regards , Arthur