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Answered

MC43 functional safety

Kevin 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 1

Is there any news on when the MC43 functional safety is hoping to be completed?

0
Answered

Upload aplication (and firmware) with iqansync

Dingoma 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 7

Hello.

I need to upload a Project to a machine with MD4+MC2 (via iqansync). The project was uploaded fine to the MC2, but I can't upload the project to MD4. It goes fine until 50%, but then starts to upload the firmware, and finally it stops and gives an error message. The size of the Project is 25mb.The original Project I suppose was made with 4.03 and the new one was made with 4.07.

Is there any possibility to upload Project (or at least firmware) with a usb pendrive or memory card?

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Answered

MD3 Firmware Problem?

Barnhart Crane 7 years ago updated by Ken Larsen 7 years ago 11

We currently have 4 MD3s that are 8 years old. When trying to upload an IQAN project file using a USB to CAN adapter they give no response, only error messages are transmitted to the CAN bus. I know my setup is wired correctly and there are no problems with it because I'm able to upload a project file to a different MD3 that our distributor put new firmware on a few years back.


Is this a firmware problem? if so, How is new firmware downloaded into an MD3? 

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Answered

XA2 Frequency Input sensor requirments

Keith Boone 7 years ago updated by Gustav Widén (System support) 7 years ago 0

I'm having issues with a flow sensor that does not work on the XA2 frequency input.   The manufacturer of the sensor is asking if the controller input requires a sourcing or sinking sensor.   What does the XA2's frequency input require?

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Answered

G3 Blinking

Masia Jean-Baptiste 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 2

I have a problem with a IQan G3.
My customer have instaled the G3 in the system and the led GSM Blinking : two green led after one green Led and On red light. the blinking turn in round.

In the instruction book, it is write two blinking Initializing to a server and one blinking Connecting to a server.

Do you have an idea of the problem associated with blinking

Best regard

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Traning

Gerrit van Bruggen 7 years ago 0
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Log Scrolling

Drew 7 years ago updated by Gustav Widén (System support) 7 years ago 3

I have created a an event log in my MD3 project. On the display, if there are multiple pages worth of log entries, an arrow appears. For example there is a little arrow on the right indicating that I can scroll down for more logs. When I push the down button, nothing happens, but when I push the up button, it moves to the next page. Is there a way to correct the direction of the log scrolling, or do I have something configured wrong. 

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How To Have More Than One DM1?

Carl 7 years ago 0

Hi Guys,

If I send a DM1 CAN message (PGN 65226) I get all good in CANAnalyzer.

How do I Send another at the same time and have it also appear? I have tried switching the two DM1 Outputs off alternatively but nothing changes in the analyser detection part, only the data stream changes.

What's the correct way to send out multiple DM1's at the same time????

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Answered

LED troubleshooting lighy staying ON.

Aurelio Romano 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 3

I have an MC2 controller where the troubleshooting LED is staying on and not blinking. Is there a reset sequence for this?

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Fixed

XC23 Connector Number Issue?

Kevin 7 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 2

We have noticed the connector numbering appears to be incorrect when using XC23 modules, this fault seems to come up when we have a VIN or DOUT error and it displays the affected pin number on the module. The error states the correct pin number, but the connector number (C3) is incorrect. Not sure if DOUT error is the same on XC22 module.

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