0
Answered

IQAN Run full version for Android Tablet?

C. Harp 8 years ago updated by Ulrik Zakariasson (Software development) 7 years ago 5

Wanted to see if there are planes to create a full version of RUN for the android tablet? If so is there a timeline?

0
Answered

MD3 Adjust groups

Masia Jean-Baptiste 8 years ago updated by Ulrik Zakariasson (Software development) 8 years ago 3

Hello



Is a first time I have this problem wich the MD3 .
When I want adjust my parameter since the MD3, is not possible.
In my programme, I Have créated the adjust groups ("Réglages")
with a PIN code

When I look the MD3, I have a green clamping for indicate to the user that there is a PIN code.

with the Up and Down button , i select my adjust group and i push on the ok button and i write my PIN code.

After, I Want select the Function parameter but it's not possible. I am blocked and I have another green clamping.

When I look my adjust parameter, Enabled is on YES .

Its possible to tell me why my Fonction parameter is boqued ?

For information, I have a 4.03.27 Iqan Version

Thank you for you help.

Beast regard

Answer

One reason: Are the parameters in a function group, which is disabled?

0

G11 default connectivity settings

C. Harp 8 years ago updated by Thomas Moberg (System support) 7 years ago 8

Hello,

I have been testing with the G11 device and Sync for a few months now and continually run into the same problem.

If if have a system that has been written without the G11 device options than i have to connect with another tool such as CAN, USB Ethernet to add it. I think this greatly limits this tools potential.

I would like to see a new version of IQAN Design that has the G11 defaulted into each program (and have all settings set to ALWAYS) so we can connect with IQAN Sync at anytime without first having to reprogram for it.

There are customers that are interested in using this technology but will have to have their program edited for the G11 to work. If the new version of design had this preset than all new program that we write will make way for an easy sale of a G11 and connect subscription.


0

IQAN Network Key Not Recognised Error

Kevin 8 years ago updated by Gustav Widén (System support) 8 years ago 1

Hi we have had a customer report 'IQAN Network Key Not Recognised' error appearing on MD4-7 with a 3 master system (2 x MC3). We are currently unable to access logs and see if this error has logged. There is no photograph of the error displayed on the screen, the operator only recalled it after the shift, therefore the error may have been worded slightly different.


Is there information on this type of error and what it means? I have looked through the manual and cannot find anything along these lines. I wondered if it was a project ID mismatch error?

0
Answered

MC3 failure reaction

Mario Landry 8 years ago updated by Gustav Widén (System support) 8 years ago 1

What happens if the application running on the MC3 crashes? Does the safety ASIC reacts and brings all of the outputs to a safe state (unpowered)? Thanks!

0

digits pin code

jan 8 years ago updated by Ulrik Zakariasson (Software development) 8 years ago 1

Hello,

Is there any way to add more digits as 4 to the pincode

Answer
Wilfried 8 years ago

Standard, every pincode in IQAN has 4 digits, so standard, it is not possible to have more digits

0

Log MC3

Masia Jean-Baptiste 8 years ago updated by Gustav Widén (System support) 8 years ago 6

Hello


This is my système

Image 389

In my log fil, i have toow calculateur

Coffret démarrage log = MD3

Coffret électrique log = MC3


Image 390


Image 391


Image 392


When the Log MC3 is full, the MD3 not saved the news erreur yet the log full behavior is put on Continue logging.

In the help his write :

Continue logging makes the log delete its oldest records to make room for newer. Use this option if it is more important to see the latest events.


Why my news erreurs is not saved ?


Thank you for you help !

Best regard

0

In IQAN design how do I select from a joystick input or potentiometer input to drive a the same current output

tcelectronics 8 years ago updated by Gustav Widén (System support) 8 years ago 2

I'm trying to select from two different inputs to drive the one output, using a joystick for travel mode input and a potentiometer for sweep mode input. IAny ideas or any programming examples.

0
Completed

Software version running on machine?

Kevin 8 years ago updated by Gustav Widén (System support) 4 months ago 11

We have a machine in the field running 3.19 and we need to update the software remotely. To avoid updating the firmware (it takes too long and sometimes fails half way though updating) i need to revise the software using the correct version of IQAN Design originally installed on the machine. The machine appears to be running on firmware version 3.19.9.3143 in the MD3 and 3.19.9.2170 in the MC3. This is a multi master system.


Can anyone confirm which version of 3.19 I need to build the software change into to prevent having to update the firmware in the machine please? There are multiple versions of 3.19.9 and if I choose the incorrect one it will update the firmware.


I have tried to simulate 3.19.7 and 3.19.9 and use IQAN Run 3.19 to look at the firmware revision but the firmware does not appear to match what we have running in the machine. When I simulate I get 3.19.2.

0
Answered

Fault code on MC3

Kevin 8 years ago updated by Vivek 6 years ago 11

We are getting fault code 2 orange / 1 orange / 1 orange / 9 orange / 4 red / 1 orange on MC3 controller. Does this error code mean internal error/OSC (4:1 in MC3 manual)? If so is there any way of getting more information on why the controller is switching off and more details on that specific error code? Fault appears to be random and only sometimes goes into error state, sometimes module boots fine with no issues or error codes. System is 1 x MD4, 2 x MC3. Intermittent fault present on both MC3 controllers. Both MC3 controllers have CAN Open device attached to each. We have used these CAN Open devices before with success.