+1
Answered

Remote diagnostics failure G11 to MC43

Cole Koster 7 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 4

I am trying to flash an MC43-MD4 system using the G11 module and IQANsync and it will not accept the push.  I am running the latest versions of IQANrun and IQANdesign, as well as the updated firmware on IQANsync. 

When I click to send the program, the "sending request" dialog box comes up, completes the request, and then this dialog box comes up:

Image 1365

As soon as this box comes up the MC43 apparently shuts down and disconnects from IQANsync. 


We were able to pull the program off the machine but we cannot flash new programs, even after logging into the machine with root password.  All connectivity security prompts are set to "Always"

Any thoughts as to why I cannot push the program?

Answer
Cole Koster 6 years ago

Update: I have discovered the problem, there was a flaw in the circuit design. The G11 was powered by a relay that was being controlled by the MC43. When the MC43 reset after the download request, it cuts off all outputs thus turning the relay/G11 off and kills the connection. Solved by moving the power supply of G11 to a constant source. 

+1

IQAN connect server status

C. Harp 7 years ago in IQANdesign updated by Gustav Widén (System support) 7 years ago 2

Needing some help with understanding an issue with connecting remotely to a module. Needing to know if the Sync connection runs on a different server apart from connecting directly with IQAN Connect through (verified) local internet connection. 


I attempted and i am able to pair my phone to generate a connect key through IQAN Sync app. However when i go to connect through IQAN Connect through design,  it does not generate a connect key. 


Also if these are running on separate servers, is there a link we can use to check status of each server?

+1

Dual MD4-10 displays and common display pages

Mark 7 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 5

What is the best way to have two displays use the same display pages? Is there a relatively easy way to achieve this? The operator will have two displays to access multiple display pages and I want to be able to let them access all the display pages I create on either display. I am in a severe time crunch so any assistance is greatly appreciated. Thanks all

+1
Completed

Show larger numbers in Qcode results

Kevin 7 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 2

When monitoring Q Code live in IQAN Design 5.03, we are unable to 'see' the complete number generated by a line of code. See image below of the issue we are experiencing, there does not appear to be any way of increasing the 'live result' window size so we can see the whole result, rather than partial (you can see the numbers continuing off the page towards the left on both values in the image). This is particularly problematic when checking if you have the correct expected answers. Understandably its an issue when dealing with larger numbers and we have come unstuck sometimes because of minus signs missing and unable to tell its because its covered up. Is there a way of increasing the size of this box?


Image 1330


+1

Parameters-Feature Request-Set Min/Max/Step Size In Function Group

Nick Pridham 7 years ago in IQANdesign updated by Gustav Widén (System support) 7 years ago 1

I would like to request the capability to set the min, max and step size from within the function group. Its much easier to set appropriate values when you are designing the function rather having to jump across into the adjust area.


Of course it should still be possible to change the min/max/step size from the adjust area.

+1

Comments Feature-View All Commments-Task Note

Nick Pridham 7 years ago in IQANdesign updated 7 years ago 0

During development it is often useful to leave comments as task notes. I cannot see how to view all comments in one place.

Another idea could be to create more classes of comments.


1-General Information

2-Task Notes

3-Test Notes


Notes might be a really useful tool for managing work flow on large application files. The important thing is to bring them together in some sort of table view.

+1

Additional External Button

Kerry 7 years ago in IQANdesign 0

I think it would be good to have an external button reference for the "X" close function in the menu.  The Escape button will back out of the menu, but there is no way that I have found to close the menu using external buttons.

Image 1180

+1
Under review

Start screen when booting with large font (Chinese)

Ed Schippers 7 years ago in IQANdesign updated by Richard 4 years ago 5

When the display is booting with large font's like Chinese or Japanese the display shows a black screen for 10 too 30 sec

 (as already discussed in a previous post https://forum.iqan.se/communities/1/topics/902-start-up-md4-and-showing-start-display-with-delay-when-language-is-japanese )

Is it possible to extend the startup screen or some indication that the display is booting so that the operator does not see a total black screen and thinks it is broken.

+1
Answered

J1939 data length

Ed Schippers 7 years ago in IQANdesign updated by Gustav Widén (System support) 6 years ago 3

I have a question about the length of J1939 PGN 65251.Scan_15_0061_001.pdf

In Iqan the standard data length is 8 bite but the length of PGN 65251 is 39 bite. also some other PGN's have more then 8 bite.

I want to use SPN 544 engine reference torque. but i can't due to limitation or the data length.


Regards, Ed



+1

G11 to Generic CAN

ksilovich 7 years ago in IQANdesign updated 7 years ago 1

Not sure how possible this would be, but I have a few programs that only use Generic CAN networks (no J1939), and it would be really nice if there was a way to get the G11 to function off of one of them, as I don't have another CAN port to add the G11 to.