+2
Completed

Component Navigator in IQANRun when having full access password?

Mirre 4 years ago in IQANrun • updated by Ulrik Zakariasson (Software development) 3 years ago 2
+1
Answered

Properties of software of measuring file visable in excel file

Laura 3 months ago in IQANrun • updated by Gustav Widén (System support) 3 months ago 4

Hello,

We are making a measuring report with help of excel of our machines by using a measuring file. Almos every time when Iqan has an update from design 2 to 3 to 4 to 5 the top of the excelfile will change. By doing that we have problems with our report what is regenerating automatically. But also the properties are not constant.

We would like to have the project and the version in the properties of the excel file.

We expect in software version the version mentioned in the properties of the project. Not the version of iqan. By the way: it does not work to set 4.07 version in this cell

Is it possible to add the project version in the cell of excel. I thought that run 2 had this.

Kind regard

Laura

+1
Answered

Enabling disk spanning.

Joe 98 9 months ago in IQANrun • updated by Ulrik Zakariasson (Software development) 9 months ago 2

I'm getting the message pictured above when trying to build a customized version IQANrun 2 using IQANcustomize 2.

Is there a way to resolve this other than reducing the size of the archive?


Thanks,

Joe. 

Answer

You are right, there is a limitation of 2 GB of the size of the created setup file. The way to resolve this is to limit the size of the archive.

+1
Planned

Iqan Run Clone pull settings

GPARRY 2 years ago in IQANrun • updated by Gustav Widén (System support) 2 years ago 3

Iqan Run clones no longer pull settings I think a clone should be exactly that an identical copy of the software your cloning.

I would like a clone to pull settings regardless of security level

we set OEM settings at the factory and our dealers have less privileges so when they clone a display and send it to a new one none of the settings go with it

we really need a clone to be exactly the same!


This may be a long shot:

Memorizing channel values timer channel values excreta pulled into the clone

+1

IQANrun 4.00 released

Gustav Widén (System support) 3 years ago in IQANrun • updated 3 years ago 3

Highlighted features

New connection type: IQANconnect

A new way to connect remotely via Internet where you pay per connection. The IQANconnect service is available for beta testing, more information will follow.



Component navigator

The component navigator from IQANdesign is now available also in IQANrun. Use Ctrl-J for quick access.



Compatibility

IQANrun 4.00 is fully compatible with version 3. It can be used for all operations such as adjust or accessing logs in version 3 system. IQAN Active Studio version 4 includes the IQANrun 2 setup file for use with older systems, and IQANrun 4 will give the option to automatically launch version 2 if connected to a system running that version.

0

IQAN G3 Modem service interruption

Domenico 2 days ago in IQANrun 0

We installed a G3 modem (with SIM Parker installed) on a customer's machine and we activated the Proemion service as in all other cases. All worked well for about a year; suddenly the service was interrupted, and Proemion warned us that there is no "data plan" for the embedded SIM, inviting us to choose a suitable one. It is not clear to us why the modem worked for a year without a specific "data plan" for the SIM and then suddenly it was blocked. Was there any error in the initial modem settings? In the software there configuration of the modem (through IqanRun) maybe we missed something?

Thank you.

0
Answered

Issues with get clone and get settings with USB

C. Drouaud 1 month ago in IQANrun • updated by Gustav Widén (System support) 4 weeks ago 1

Hello,

We have issues to get clone and settings on MC2 V2.63, connecting with USB. Most of the time,the download starts but stops with error message "no reply form master module". 

Can it come from the unstable USB connection ? 

We are now using a CA-bus converter and IQAN 5. Should it resolve the problem ? 

Thanks in advance.

0
Under review

Unable to get machine logs from MC43

Kevin Arscott 3 months ago in IQANrun • updated 3 months ago 2

We have a multi master system with 1 x MD4, 3 x MC43 fitted to two identical machines. All 4 modules have multiple logs inside, we are able to get logs from all modules, however two logs on one of the MC43's only will refuse to download when using IQAN Run. Running Iqan Design 5.03. The logs are visible, and it displays how many logs are inside, however when double clicking to show the logs we get a blank white screen while its trying to populate the logs on screen then it times out after around 20 seconds with a message box saying no response from the controller. The controller remains active, no error flashes.


The controllers are not overloaded, and we are talking only a couple hundred logs inside each log, not thousands and thousands. Is there any known reasons why this could be happening? Its the same for both machines we have, so something common between the two...

0
Under review

Password box wont take enough characters

Kevin Arscott 3 months ago in IQANrun • updated by Gustav Widén (System support) 3 months ago 1

We are using an application created in IQANDesign 5.03.11.5029 and when simulating the application I'm unable to login using credentials i configured within design on IQANRun 5.04.6.4873. Looking closer our password we set in design is 27 characters in length but IQANRun will only allow 25? IQAN Design notes state a password can be up to 40 in length, is this a bug or conflict between different versions?

Does this affect the tablet access as our customers use this length password to login, will IQANRun for tablets also limit the password length to 25 characters?

0

Adjust initial brightness using IQANRun

J.C. Crow 3 months ago in IQANrun • updated by Gustav Widén (System support) 3 months ago 2

I would like to have a higher default value for brightness. We could change when loading the program using IQAN run, but this is not an adjustable item. I could use the backlight override parameter, but then I would have to create another adjust group to change it rather than using the standard menu system. Is there a way to adjust through IQANRun or change the default value?