.DBC file import
It would be fantastic to have a script to import .DBC files that would generate automatically the GFIN/JFIN GFOUT/JFOUT as well as the associated JPIN/GPIN JPOUT/GPOUT. That would literally save be weeks of typing and may mistakes!
Slow start IQAN-SV
Hi everyone,
I have a concern regarding IQAN-SV cameras.Our client has two working machines (not new) on one, cameras are booting up quickly. However, on the other one, the cameras' boot is pretty slow. He tried swapping cameras/cables without any effect. Has anyone run into this kind of issue before ?
Ability to Filter through multiple FMIs under a single SPN
Currently when a DM1 message is received where a single SPN has multiple FMIs (low, moderate, and severe warnings) the IQAN system will only show one FMI when the channel is referenced and it is usually not the most severe one.
The request is to add the ability to reference all the FMIs under the SPN channel and/or have the SPN channel show the most severe warning when multiple FMIs are present.
'Send Project' and 'Get Clone' takes very long in Multi Master System
When sending Software to our Multi Master System or getting Clones, we have to wait multiple minutes. (System: MD5-5, MC41FS, MC43FS with XC43)
Our Previous Systems (MD4-7, 2x XA2, 2x XS2) was able to send, update and get software in less then a minute.
When Getting a Clone it is displayed, that the application is being downloaded with only 45 kbps. Later, when getting firmware resources the speed goes up, above 1600 kbps.
Is this a Software Issue or are we working with incorrect Settings?
Connection Type: Ethernet
OS: Windows 11
SW: IQAN Run 7.06 and older, IQAN Design 7.06 and older


Telematics Options
Since Parker has discontinued their telematics system, what are the options now for Parker IQAN users? The Parker system worked very well for us but now we are without connection to our machines unless we connect through an operator’s phone via G12 module.
We would like to know if Parker has a plan to have certified or approved telematics suppliers or service tools available?
We are exploring options to remotely connect to our machines, but they are unreliable and seem disjointed compared to what we had through the discontinued Parker system.
4 byte JPOUT not functioning as expected.
I have seen a few posts on this issue, but did not see anything as far as a resolution or that it is being worked on. Given that the JPOUT channel has a 4 byte option and I didn't see anything in documentation in regards to special conditions for its use. The 4byte option does not function as I would expect on a JPOUT.
Encountered this on IQAN 4 when we wanted a quick a dirty re-transmit of a block of J1939 data.
There seems to be an issue with handling the LSB nibble. Also seems that I can't use the 2 MSB when other fields are set to 1. Not sure if this is due to error handling?
With a very simple function of a 'frame in' to 'parameter in' to 'parameter out' to 'frame out'. The simulation will not allow the parameter in to be filled with 1's. It does allow 0x3FFF FFF0.
On a system, the parameter in receives the expected value but when passed to the parameter out bits get truncated.
For example, sending 0x1F2 DBE0 is handled as expected by the JPIN but when passed to JPOUT the data is 0x1F2 DBD0. Placed real and int math channels in between the JPIN and JPOUT to verity the received value is being passed to other channels as expected, and it is. So the issue seems to be with the JPOUT.
This occurs on IQAN Design 4 as well as IQAN Design 7.
Invalid vmAC resource in IQANrun
Customer is getting "Invalid vmAC resource for MD4-7(0)" when trying to flash a clone to a MD4 with IQANRun7, lastest rev. Any ideas? Do they have an address tag issue? Thank you

No master CAN fault message
We have a system with MC43FS > MD5-10 > MC43FS layout. The MD5 display is central between the MC43's using the CAN in/out pins for connections. CAN terminations (software enabled) on both MC43 master and diagnostic busses (each MC43 module is end of line).
We had a fault where there was no comms on the master bus using APP IN/OUT between any of the 3 modules, just indicated red in IQAN design and state 'timeout' on the app in's. No error flash on the MC43 LED and no error message shown on the MD5.
We found that the master bus wired in the MD5 was the wrong way around (CAN high /CAN low incorrect), but it did not show this as an error, no logs suggested what the problem would be. I'm sure normally if this happens we get a bus error/ CAN fault shown on the screen, pointing us to where the problem may be, but this doesn't seem to have happened in our case. Could be helpful for future fault finding if it was available or showed a message?
IQAN Design 7.05.27.10982
PDF Viewer on MD5-5
Wondering if there is a method of displaying PDFs on an MD5-5. Currently in the process of migrating our OEM application over to the MD5-5 platform from an MD4-5 and found that when pressing on the text control buttons to display pdfs the MD5 System Message popup indicates PDF viewer not available.
Functions using a finite state machine dont change
I had an unnecessary state in a Finite state machine (state 15), so I deleted it. This resulted in all of the states > 15 to change to a state one lower (state 16-> state 15). But all of the functions that utilize this FSM did not change resulting in all of these functions being incorrect.
Customer support service by UserEcho