+2
Answered

Update through help - check for updates serveraddress

Andre van der Heide 3 years ago in IQANdesign updated 3 years ago 2

Hello,

Inside the IQAN software there`s the check for updates option in the HELP menu. Our company has installed a new firewall and now updates are blocked. Can You tell me the serveraddress / port I have to whitelist to get these updates going again?


Thanks in advance,

André van der Heide

+2
Under review

Small gui improvements IQANdesign

Pierre Fagrell 3 years ago in IQANdesign updated by Gustav Widén (System support) 3 years ago 1

I have a couple of small requests to make usage easier.

When doubleclicking for example in a name field with two words it selects the 1 word you clicked on.

In other Windows programs or in this forum for example, triple clicking selects all words in the field/row, that would be handy to have in IQANdesign aswell. Especially when creating new channels with long default names like "Dual Direction Math" or when creating many states/text parameters for engine fault codes.

When clicking on a state function the last selected tab/state is shown, the name does not have a box around it so you can edit the state function name.

If you click on a state name then it gets a small gray box around it and you can edit it's name.

If you create a new state the name does have the small gray box around it, but if you type in a new name you will edit the name of the entire state function, this is opposite to the behaviour above.

+2
Under review

Flashing Issues when 500kbps Bus Exists in System

Jason H 3 years ago in IQANdesign updated 3 years ago 5

We have been seeing issues when sending projects to IQAN modules when a mix of 250kbps and 500kbps baud rates exist on the same module.  


In our case, we have a multi-master system with (2) MC43 modules.  The diagnostic bus on CAN-A for both at 250kbps.  The modules are addressed as 0 and 1.  The 0 address module has all CAN bus speeds set at 250kbps.  The 1 address module has all CAN bus speeds at 250kbps, with the exception of CAN-C as 500kbps.  CAN-C is connected to a truck engine bus that continues to communicate during the flashing process (data is always present on CAN-C whenever the MC43 is powered on).  


When we attempt to send a project, the flashing process stalls once the module with a 500kbps bus is updated.  This happens very regularly, and happens with IQAN Design 4, IQAN Run 4, IQAN Design 6, and IQAN Run 6.  The process seems to get to the point where the 500kbps module is updated, but can't proceed to any additional modules in the system or finalize the process.  This is very troublesome when remote flashing system updates via IQAN Go.  Disconnecting the 500kbps bus prior to flashing does allow us to avoid this issue, but this step is often forgotten about by our service techs.


Is there a reason that the system stalls/errors out when flashing master modules with a mix of baud rates? 

+2

Auto-Sort Channels In Application Logic

Dharper 4 years ago in IQANdesign 0

Feature request for "Auto-Sort Channels" In Application Logic

Feature request to add an "auto-sort" or "auto-stack" option with selected channels in Application Logic view. A simple action, maybe in the right-click options. Something that will stack the selected channels one on top of the other. Instead of having to click and drag each channel (in the case there are many channels).

Just a thought :)

+2

How to replace a master module in an existing project

Samuel Pittet 4 years ago in IQANdesign updated by Kerry Brock 1 year ago 4

Hi, I have a project built around a MC43. I would like to copy this existing project and replace the MC43 with a MC43-FS. How this can be done within IQANdesign?

+2

Change sample times in measurement groups

David Dahlgren 4 years ago in IQANdesign updated by River 3 months ago 5

It would be great if I could set what sample time I desire for my measurement groups.

When I start a measurement in IQANrun and save it, I get way more data than I need. I want to look a general trend and would prefer to have one sample every 1 or 5 seconds, instead of one sample for every cycle. 

Perhaps this setting would be better to set in IQANrun?

+2
Fixed

watchdog reset with MD4 (6.06) blue screen

Frederick Prigge 4 years ago in IQANdesign updated by Gustav Widén (System support) 1 year ago 3

Since updating to 6.06 I get random bluescreens with MD4s. It has been appearing on multiple devices and multiple projects. It is completely random, from many hours to minutes between events. The bluescreen complain about the watchdog timer reset. This is really a big problem since I can't rollback my project to 6.0X (it refuses to open, instead of just a warning like it was in the 5.X). Also, since going to 6.06 I get many CAN errors that I did not get before.

Image 2696

+2

IQANdesign 6.06

Gustav Widén (System support) 4 years ago in IQANdesign updated 4 years ago 5

Feature highlights 6.06


Set access level for unrestricted send settings

It is now possible to set an access level that allows unrestricted sending of settings. 

Image 2627

Useful for field service technicians that need to send a clone or settings files where the application has a higher access level on some adjust groups, e.g. production settings.

Related to this, IQANrun will now ask user to login with higher access level if needed to update everything.


DM1 out, New DTC out item

The new Value DTC Out is triggered by the value (True/False) of a digital channel, and triggers sending of a DTC with a set SPN and FMI.

Image 2628

The DTC out from previous versions that automatically set FMI based on channel status is renamed Status DTC Out.


DM1 in, always show SPN number in list

The SPN and FMI is shown before clear text channel name. 

Image 2629

Select the individual DTC in the DM1 list to shows SPN, FMI and clear text below the list. 


MD4 log view updated

Select log record to view longer logged texts in info bar below the list. 

Image 2630

In landscape mode this bar is one line, in portrait mode two lines.


Button shortcut to modules and remote logs

Buttons can now be linked directly to modules and logs. 

Image 2631

Navigating to a J1939 module will show the DM1 list.


Multi-line label control

Labels can now span over multiple lines. 

Image 2632

Enter line breaks manually or set fixed with to also have automatic line breaks. 

More

See release notes for more features and fixes:

https://divapps.parker.com/divapps/iqan/Downloads/IQANdesign%206/ReleaseNotes6.06.10.htm

https://divapps.parker.com/divapps/iqan/Downloads/IQANrun%206/ReleaseNotes6.06.7.htm

https://divapps.parker.com/divapps/iqan/Downloads/IQANsimulate%206/ReleaseNotes6.06.7.htm

https://divapps.parker.com/divapps/iqan/Downloads/IQANscript%206/ReleaseNotes6.06.6.htm


+2
Completed

Customize Access to Menu System

Kerry Brock 5 years ago in IQANdesign updated by Gustav Widén (System support) 4 years ago 2 1 duplicate

In and IQANdesign project file with multiple masters, is there a way to access particular sections of the Menu system?

As an example, I would like to use a button to access the menu page for logs so the user can see logs from all masters in the system and then be able to select the logs for a particular master. It appears I can only use a button to access the log file for the master that has the display page.

I would also like to access the menu page for other items such as Adjust Groups, Measure Groups, etc.  The customer would like a custom Main Menu page that fits their branding image and then be able to access the different areas of the menu system using a custom button based on their branding requirements.  Below that level the standard IQAN look will work.

+2
Fixed

MD4 keyboard backspace too small

Hugo Giroux 5 years ago in IQANdesign updated by Gustav Widén (System support) 5 years ago 2

The MD4 on screen keyboard has a really small backspace button that makes it hard to use. Is this a bug? Is there a way to make it bigger?

Thank you.

Image 2347