When using the DerivitiveOf function on a value that stems from a CAN message coming in less than every cycle, the derivitive is incorrect because the time over which the change occured is not a single cycle time. We have been using a timer to calculate the rate of change. I am not sure if there is a simple solution for this but it would be nice. Perhaps it could use a flag from the CAN frame and calculate the time between them, or something like that.

I have a project with an MC42 (headmaster) and an MD3.   The project also has a G11.   All of the connectivity works for the G11 to connect through my Iphone.  it displays the IQAN connect key and I can interact via the internet. 

The System information Channel does not show the Connect key on the MD3.  (screenshot attached) .   There are two listings, because i added the SIC into both the MC42 and the MD3; neither shows.

You can see the connected status, as well as the Connect code on the phone. 

Any ideas why it won't show the connect code on the MD3 ? 

Reportedly I had a customer who lost the date and time on one of their MD4s after recently flashing a program update (we went from 3.0 to Design 5.0 as part of the update).

Is there any chance this had to do with the update?  I think it's more likely that the real time clock had already failed on this unit and they just discovered it when they did the update as we've had a handful of hardware related issues with the MD4s losing the time saving mechanism in the past.

Below is our system architecture and a photo the customer sent me of the failure. 

Please let me know your thoughts.

I just found this in the 5.03.11.5029 rev and I would like more information on its capabilities from a software side... or any information would be good. 

It would really helpful to have the ability to rotate Text. I have a bargraph laying out a 24 hour timeline and I have to make pictures in Paint and rotate them and save them as images to fit the time under a bar graph. 

I've installed IQANrun ver 5.01.4 on a new IPAD Pro 10.5 with iOS 11.3.1

I am trying to place a .idax project file ver 5.02 onto the tablet so I can load it through the app.

I purchased the PRO capabilities to allow download from the app.

Under "Manage Files" if I select Dropbox, the app pops up "No Dropbox access".  It goes on to say that a web form will display next but none appears.  So I'm unable to use the Dropbox method.

Where can I place a file so the app will find it?  (similar to IQANsync where the app looks in On My Pad/IQANsync)

We have built identical machine, running identical software on MC42's, with the idea of only having one MD4-7 display between these machines as a diagnostics/adjustment tool that is configured as "optional". This would allow for when connecting the display to the MC42, the technician will then be able to interface with the MC42 to adjust parameters.

Also I use the MD4-7 as a programming tool to upload new software onto the machines VIA the display's ethernet port... But what I have encountered is after uploading all the software on both the machines and then plug the display back into the other machine it give a "NO contact MC42" error. Which means I have to upload the software again with the display in place to get contact to that MC42. So each time I want to use the display to configure the other machine I have to do a software upload again from the laptop.

In theory I can't see why this wouldn't work? the display does not store any values, it only displays the parameters that is stored on the MC42's which allows the to technician to adjust those parameters on the MC42 through the MD4-7 display.

I have also tried to upload the software separately on the display only (as an incomplete system), but then it gives "no Contact" error on both machines until I upload the software again with the display in place.

There must be a way to trick the display to think it is connected to the same machine each time it gets swapped around between the 2 machines.

I'm not able to load files using IQAN Sync for Android. It gives error message something like "  No argument for format fmx:iqansync:=uri =connect// ". Same software has been loaded successfully to device with IQAN design and ethernet cable.

Are there any regional limitations to where the IQANrun for iPad is available?  I have a customer in New Zealand who cannot find any IQAN products in the Apple store.

Anyone know if there is a way to make a pin code value visible on an MD4 using a standard PCC and not using a channel to send the value into the PCC?