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Expired License after unccessful connection

Antonio Garcia 6 years ago updated by Gustav Widén (System support) 4 years ago 4

Hello,

After trying using a license from order PAR200320-9387-12132, by means of Android IQANSync, G11 in the system, and a remote connection from IQANDesign, connection was automatically refused by the system because the master unit was not properly configured to accept remote connections.

Being so, a well configured application was sent to the local technician, so he could send it directly from his smartphone to the machine, once again by means of iqanSync and G11.

He tried from several smartphones, but it was impossible to update the application locally ( due to different kind of connection errors), so in the end it was impossible to stablish a successful remote connection.

Because of that, the license wasn’t really used for its purpose, apart from trying initialising the connection...you can check it if you can. The thing is it was consumed.

I think, even if some sort of comunnication was used for initialicing the remote connection, the licenses shouldn't be consumed until a properly connection was stablished. i.e, after connection authoritation from the master. And not from the very first bit send or received.

Thanks.

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Iqan MG

AOL 6 years ago updated 6 years ago 1

startspärr aktiv 

Gen. A Hoger  OFF

Gen. B Mittem

Errors on Iqan MG module

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Answered

MD4 Localisation

Nick Pridham 6 years ago updated by Gustav Widén (System support) 6 years ago 2

IQAN Design User Manual 6.02 - Page 332

Can the IQAN team please confirm that all of the localisation options described here are available for open configuration in MD4. Specifically, I cannot see how to access menu system texts for translation.

The feature set described on page 332 was available on MDL2 back in 2.63 days.

Answer

As discussed with Nick, 

You can add languages via the language tab, and then edit them via the User interface property tab

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Forgot Iqan Design password

BLC 6 years ago updated by DRG01 6 years ago 1

Is there anyway to obtain a password if someone cant remember it in IQAN design? Can't open the program without it. 

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icm437 joystick connection

Søren Højvang Pedersen 6 years ago updated by Nick Pridham 6 years ago 1

Hi

I'am looking for a icm437 joystick connection diagram

Best

Søren

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Bag Load Error

C. Harp 6 years ago updated 6 years ago 2

I have a customer that is getting a “Bag Load Failed” after he has connected to a G11 and been logging for about 10 minutes. Has anyone experienced this or know how to resolve? Listing is as a “Purchase error”. The customer is using the paid pro version to utilize logging. 

Image 1891

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Answered

List of G11 firmware updates

C. Harp 6 years ago updated 6 years ago 1

Is there a way for me to access a list of firmware updates? I would like to see a list and a description of what was changed with each update. I have noticed that there have been a few firmware updates recently and I would like to know what is being upgraded. Also, is there a process if needed to downgrade firmware?

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Android Iqan run/ Dropbox

Jack 6 years ago updated 6 years ago 1

We have experienced Iqan run/Sync not showing on list of programs to open when exporting with dropbox. Has anyone found a simpler solution than coping files from download to internal storage to Iqan document folder? It used to be easy solution to click export and file would open Iqan Run or Sync your choice

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Answered

PWM MAX MR (Modulation Ratio)?

Ethan Zeman 7 years ago updated by Gustav Widén (System support) 6 years ago 2

The valid range for the PWM Max MR is 100.  Does this mean the PWM be 100% on and 0% off (essentially a digital out)?  or is this a percentage value applied to the actual max (i.e. MAX MR = 100 is equivalent to a PWM wave form that is 95% on 5% off)?

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MDL + XA2 TO MD4 + XC43

mgoutier 7 years ago updated by Kevin 7 years ago 2

With the lack of availability of MDL's, and the soon lack of support for XA2's, I have a customer with a bad MDL, so instead of purchasing and XA2 to cover the additional IO needed, I said its only a little more to purchase 2 XC43's, which the cost difference was worth it to not install another soon to be discontinued product. 

Here is where it got fun, the original program was designed in 2.63, XC43's can only be used in 6, you cant install an MDL in a 5 or 6 program. I had to open the 2.63 program in 4, add the MD4 and an XA2 to it and reassign all the IO to them, then save the project because when you go to delete the MDL it will crash every time. Then reopen the program in 6, add the XC43's re-allocate all the IO again... Seriously I can't make this up.... Can we please get 6 to allow us to open programs with an MDL in it much like the XA2's, please!